What will an onsite visit cost me?
$80 per hour, plus $1 for each mile between Deltona and you. One hour at a home 12 miles away is $80 + $12 = $92. Use the estimator at the top of this page for your own numbers.
What's included in the free diagnostic?
Up to 15 minutes by phone or text. We ask a few questions, then tell you the likely cause, whether it needs a remote session or an onsite visit, and a price range. The repair itself is the paid part.
How does remote support work?
You stay where you are. With your permission, we connect to your device over the internet and work on it while you watch. You need a working internet connection. Remote support is $50 per hour.
Do you only help seniors?
No. We started out helping older adults, and we still do, with the same patience. Now we help anyone: families, students, people who work from home, and small businesses.
Do you work with small businesses?
Yes. We handle Microsoft 365 problems, system setup and integrations, and website and domain setup, at the same hourly rates.
I don't know what's wrong. Can I still call?
Yes. That's what the free diagnostic is for. Call or text and describe what you see on the screen, and we'll tell you whether it's a remote job or an onsite visit.
Do you speak Spanish?
Sí. We help in English or Spanish, by phone, remotely, or in person.